After a nice relaxing evening by the fire last night, we now have an early morning ahead of us if we want to have any chance of making it to South Dakota by the end of the day. National Tire and Battery opens at 7am, if we can get CA to ok it we can get our tires there and head out, hopefully by noon. I won’t bore you with all the details. We manage to get it approved and are able to get out by 11:30.So lesson learned here, check out your rental company before you rent. We are usually better about this, but this company was so much cheaper than any other that we didn’t even think twice about it. That should have been the first clue. Their customer service department is terrible. Every time you call with a problem they take your number and have someone call you back. Not once did we get an immediate answer, it always took at least 20 minutes for a return call. While we aren’t going to let this ruin our trip, this company has certainly lost us a couple days we had planned for some hiking and sightseeing.
The bright side to all this? It happened early on our trip, I can’t even imagine what we would have done if this happened on a two lane road in the mountains. We would have been in big trouble. I have to believe that our small (ok, huge!) setback was a blessing in disguise and that from here on out we will have a great trip.
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